Read what our clients say about our office and patient care. We're proud of our 5 star reviews and the reputation we've established in the community.
I purchased a pair of eyeglasses at Visual Care Assoc. using a prescription from another provider. After wearing the glasses for several months they just didn't seem quite right. I took them back and they verified the prescription was correct. Dr. Bickel offered to retest me and the results were different from the previous one. Dr. Bickel sent the glasses back using the new prescription and when I received them they were perfect. All this with no extra charge even though there was no error on Visusl Care's part. Dr. Bickel and his staff were very professional and knowledgeable. I highly recommend Visual Care Associates for all your eye care!
Dr. Bickel and the entire staff were very kind and knowledgeable. Took extra time to make sure my new glasses were comfortable, and Dr. Bickel did a great job with the eye exam.
I was referred to Dr. Bickel through the Ohio Health emergency care since I didn’t have vision coverage. He was nothing short of amazing. I was seen within 24 hours and he made sure I was as comfortable as I could be considering the pain. The receptionist immediately noticed my light sensitivity and turned down the lights. They truly exceed standard practice of care. Highly recommend.
From the start, Candace was very friendly and professional. Turns out later she help me pick out an excellent glass frame. Christy was also very helpful in helping me a select a really good pair of progressive lenses with all the options. I waited a day or two to think it through and decided to get the light darkening glasses that I can use while driving. It was my first time using progressive lenses. She is very sensitive about over selling me a pair of glasses that were too expensive. She made it clear that progressives needed to be high-quality. I now am wearing a pair of glasses that I absolutely love! I can see clearly for the first time both near and far. I finally have one pair of glasses that I can use everywhere! I can see clearly in the sun, in the shade, indoors and outdoors. It's simply fantastic! Dr. Bickel did an excellent exam and recommended the best course of action using progressive lenses. They are a great team there at vision care Associates, and I really appreciate their services!
Great selection of frames,Dr Bikkel is awesome the staff is very friendly. And the best thing about this place is no puff of air in the eye.
I was very satisfied with my service at Visual Care Associates. The staff was friendly and efficient. Dr. Bickel is so friendly and thorough. Overall, I was very impressed with my first visit.